Recovery Services

What is Recovery Services?

Recovery Services is a cost-effective 'pay as you go' vehicle recovery service, operated by the AA.

Registering for the service is free for FTA members. You'll receive a reduced tariff (compared to standard commercial AA rates) as and when you require the recovery service.

Register for FREE today.

“Knowing that we are covered by the Recovery Services really puts my mind at ease. As it is operated by the AA, I am reassured that the service is going to be first class, yet as an FTA Member we get it at a reduced rate - what could be better?”
Mark Davis
Distribution Manager
Centaur Services Ltd


Have you broken down?

In the event of a break down, please call our Breakdown Assistance number on: 0800 581 710

Why invest in Recovery Services?

  • Roadside repairs in half an hour, on average*
  • We repair four out of five vehicles at the roadside*
  • AA Patrols attend more than half of jobs in less than 39 minutes*
  • We can text you to let you know the estimated time of arrival
  • The AA's highly trained patrols have over 29,000 years of combined experience**
  • AA Fuel Assist can now retrieve fuel when you have filled up wrong the worng fuel and get you on your way again
  • Commcerial Vehicle Fuel Assist covers all HGV misfuels including ad blue and water and can be carried out an all sizes of tank

Don't just take our word for it, find out what our customers are saying

* 2013 FTA Recovery Performance

** AA Average Patrol Tenure Report 2013

"We have used Recovery Services as our breakdown provider for a number of years now. We have found the service to be both reliable and efficient ensuring our vehicles are recovered as quickly as possible in the unfortunate event of a breakdown"
Paul Watkins
Fleet Team Leader
Centaur Services Ltd

How can I get more information?

Download our FTA Recovery brochure (PDF) for in-depth information or register your interest online.

Up to 40% off† AA Minibus Rescue for FTA members

For those operating minibuses as part of their fleet, AA's Minibus Rescue service features:

  • Roadside repair
    repair or recovery from the AA's choice of appropriate local repairer
  • Recovery*
    transportation of vehicle, driver and passengers (up to the maximum number of fixed seats in the minibus) to a UK mainland address if prompt local repair is not available
  • Onward Travel*
    when a prompt local repair cannot be arranged, a replacement vehicle with driver for up to 17 passengers will be provided
  • Home Start
    for breakdowns at or within 1/4 mile of your home address

Service level Roadside Recovery Onward Travel  Homecare Standard price Offer price Saving
Minibus Rescue 


included included included £287.50 £172.50 £115.00

For more information on FTA Minibus Rescue please call the AA on 0800 55 11 88, quoting code 0778.

Terms and Conditions apply

*Recovery and Onward Travel services are not provided at or within 1/4 mile of driver’s home address

†Based on Minibus Rescue standard rates per vehicle per year, inclusive of IPT (Insurance Premium Tax). Offer price is for any fleet size. All prices are subject to change. Minibus Rescue cannot be provided for any vehicle over 3.5 tonnes GVW

Offer cannot be used in conjunction with any other offer. Offer prices are only available while your Freight Transport Association membership is active. We reserve the right to review pricing at any time. Full Terms and Conditions available on request by calling 0800 55 11 88. Insured breakdown cover is provided by The Automobile Association Limited. Onward Travel is underwritten by Acromas Insurance Company Limited. Automobile Association Insurance Services Limited is authorised and regulated by the Financial Services Authority (FSA). Registered Office: Fanum House, Basing View, Basingstoke, Hampshire RG21 4EA. Registered in England and Wales number 2414212