Transport Manager Certificate of Professional Competence (CPC) - Passenger Operations

Demonstrating 'professional competence' is a fundamental requirement of the operator licensing system, for both Standard National and Standard International licences.  Given the qualification is a 'licence to practice', our aim is to continually strive to improve the pass rate for the benefit of our members and their staff.

Our Net Promotor Score for CPC is 75 (excellent by comparison) and the testimonials featured throughout this prospectus demonstrates the value we provide to our customers and learners.  In 2016 we will introduce several more innovations for the benefit of members choosing FTA as their supplier of choice.  

Book your place on our Transport Manager CPC - Passenger Operations training course here.

Course options


This course is eight days over two weeks.  This intensive course suits 'activist' learning styles and those who like to sit the course in the shortest possible timeframe.  See below for course dates and venues.

In-company courses

A dozen member organisations chose this cost effective option to prepare their staff for the CPC exams.  For those members with suitable facilities, in-company courses deliver consistent pass rates and provide an opportunity for internal networking and a shared purpose amongst employees. For more information on in-company courses please email or call 03717 11 22 22.

Who should attend? 

  • Anyone wishing to demonstrate 'professional competence' for the purpose of operator licensing criteria
  • Aspiring transport managers
  • Transport supervisors 

Benefits of attending

  • An industry-recognised qualification; demonstrable throughout the EU
  • Enables holders to be nominated on a Standard National or International Operator Licence
  • Provides the basic knowledge required to set up and run an efficient transport operation

Course content

  • Civil law
  • Commercial law
  • Social law
  • Fiscal law
  • Business and financial management of the undertaking
  • Access to the market
  • Technical standards and aspects of operation
  • Road safety

Course duration

8 days
Maximum 16 delegates



£1197 Excluding VAT

Price includes tuition, course materials, certification, lunch and refreshments.


£1496.25 Excluding VAT

Price includes tuition, course materials, certification, lunch and refreshments.


£101.90 No VAT

Price is correct at the time of writing. Subject to change at the discretion of OCR.

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