Well Driven Scheme
Well Driven? is managed by FTA and is supported by the Road Haulage Association (RHA). Membership of the scheme motivates your team to give their best while allowing management to monitor driver and vehicle performance.
By joining the Well Driven Scheme you are recognising a commitment to the Good Lorry Code and the Good Van Code - the industry's own codes of good practice. The codes promote high standards of driving, vehicle maintenance and consideration for other road users.
Vehicles in the scheme display the distinctive Well Driven? logo showing 24 hour, 365 day a year, free phone number for members of the public to call with their comments or complaints about the manner in which a vehicle is being driven. Under the terms of the code operators must investigate and make full responses in writing to all callers within 21 days.
You will benefit from
- Safety - the public will be reassured that your company, as a member of the code, not only places safety and high standards at the top of your priorities, but also cares enough to respond properly to their worries
- Success - your improved company image will give your business added value and win new custom. Well Driven? has become the marque of excellence that transport buyers are now seeking from their hauliers. When you sign up, you will be associating with the best, as the scheme's growing list of members proves
- Image - by joining Well Drivern?, subscribers commit to the highest operational and environmental standards showing that they are professional and enhancing industry image. Direct feedback provided by the free phone hotline means operators can target road users' real concerns
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Savings - better driving standards mean fewer accidents and less insurance claims. Members will see the benefits with insurance discounts and reduced premiums
Membership
Membership of the scheme motivates your team to give their best while allowing management to monitor driver and vehicle performance. Monthly bespoke company statistics enable companies to benchmark and improve their performance. The free phone number provides a simple one-track calls handling procedure for dealings with the public's comments. The system encourages road users to report their views, allowing praise to be passed onto drivers and boost thier morale, while permitting you to deal effectively with negative remarks. It is not just a complaints line - around one third of calls are positive.
Membership includes:
- Vehicle stickers
- Calls handling
- Monthly bespoke company statistics
- Copies of the code
- Driver cards
- Caller survey
Signatories of the Code undertake to:
- Plan operations to ensure legal, safety and environmental obligations are met
- Monitor drivers' compliance with the Code
- Train drivers beyond the legal minimum
- Ensure vehicles are clean and well maintained
- Respect other road users and pedestrians
- Respond in writing compliants
Only companies meeting these standards can be in the scheme.
How to subscribe
For further information, details of pricing and to subscribe to the Well Driven Scheme please call 01892 552309.
