PCN Support Service
FTA recognises that operators are being unfairly inundated with Penalty Charge Notices (PCNs) for violation of parking and loading and unloading restrictions and with recent changes to the Traffic Management Act, which gives local authorities new responsibilities to enforce parking, it is essential that operators have plans in place to manage and reduce parking fines. In reaction to this, FTA’s PCN Support Service has been developed to assist members in the management of their PCNs. The service incorporates a host of solutions from auditing your organisation's systems and practices to training courses and support material designed to help you adopt best practice techniques and take control of your own PCN issues.
You will benefit from
- a reduction in the financial burden of PCNs and your annual PCN bill
- cost savings through the efficiencies in payment procedures and making successful appeals
- knowledge of measures to reduce PCN administration
- peace of mind that the management of your PCNs is under control
- an understanding of how to reduce PCNs through delivery planning and driver training
- time savings through a more efficient management of processes
- complementing other compliance activities
- bespoke solutions to meet your individual organisation's requirements
The service incorporates the following solutions.
PCN Supporting Materials
Free supporting materials for members to help with the management and cost reduction of PCNs, including a compliance guide, code of practice and driver tools.
PCN Management Systems Audit Service
A comprehensive examination of your existing PCN management practices with tailor made solutions to meet your organisation's individual needs.
PCN Training Courses
Training courses for both managers and drivers, designed to raise awareness and allow a business to take control of their PCN issues.
PCN Administration Service - COMING SOON!
A service designed to manage the recording, investigation, appeal and payment of PCNs.
Further information
