Passenger Services


What is FTA's Passenger Services?

FTA's Passenger Services is a collection of services designed for Passenger Carrying Vehicle (PCV) operators.

Hover over the titles below to see what passenger services are available...

  • What does it include?

    Our roadworthiness and maintenance inspections fully examine the condition of your vehicles. These regular inspections help to keep you compliant and avoid failure at roadside and annual checks.

    Learn more about our vehicle inspection services

    "TfL manages one of the busiest bus fleets in the country, running in excess of 8,000 buses on 700 routes. With over six million trips made on the Capital's buses every day, we've got to ensure our maintenance and inspection regime is second to none. We have used the FTA Inspection Service to audit 8,500 buses operating in London since 1995."

    Transport for London

  • What does it include?

    Our audits examine various aspects of your operation and ensure:

    • you’re fully aware of how your procedures are being carried out
    • your procedures conform with the latest regulations and recommendations
    • you’re aware of any areas that may require attention

    "FTA demonstrated professionalism, industry expertise and enthusiasm throughout the process. Their technical knowledge, audit systems and reports were authoritative and easily understood."

    Francis Broughton Principle Safety Manager

  • What does it include?

    We offer a wide range of training courses for you to attend at public venues across the country. Alternatively, you can choose to have training courses at your premises. Courses can include:

    • specialist inspection training
    • driver walk around check training
    • categorisation of defects training
    • passenger operator licence awareness training

    Learn more about our training courses

    “Membership of FTA Ireland provides us with the opportunity to work closely with fellow members to continually enhance safety and efficiency throughout the industry. We also use FTA Ireland’s services to enhance our in-house vehicle maintenance, tachograph and training procedures.”

    Tim Daly Head of Training Bus Éireann

  • What does it include?

    FTA's Tachograph analysis service provides you with a range of services to keep you compliant with the latest tachograph regulations. Services include:

    • analysis and interpretation of digital data and analogue charts
    • compliance visits to your premises
    • comprehensive audits of your tachograph systems

    Learn more about our Tachograph services

    "The Tachograph service is not just software - through contract management we get the full compliance picture and lots of help with identifying trends, interpretation of results and assistance with any compliance issues that we encounter."

    Tim Daly Bus Eireann

  • What does it include?

    FTA Shop is your one-stop shop for transport related products. We’ve got an extensive range of items, from tachograph products and driver accessories, to dangerous goods equipment and workwear.

    Visit FTA Shop

    "FTA Shop offers a range of products for our PCV Operators including Driver Walk Around Check Pads, Posters and Drivers Cards along with our full range of Digital Tachograph Equipment. We also offer a range of Wheel Security and Vehicle Maintenance equipment plus much more! Please visit the website to view our full range of over 1,000 products to keep you safe and compliant on our roads."

    Lisa McCloy Shop

  • What does it include?

    Our experienced consultancy team offers a wide range of bespoke solutions to improve your operation’s efficiency while maintaining compliance. Consultancy services include:

    • compliance and best practice
    • fleet management
    • logistics and supply chain
    • strategy and business issues
    • technical and engineering
    • carbon and environmental issues
    • dangerous goods
    • health and safety

    Learn more about our consultancy services

  • What does it include?

    Vision is the ultimate tool for all managers. Engineered by our in-house, industry-leading developers, the exclusive, cloud-based platform provides all the management information you need to ensure you are on top of your compliance, whilst saving time and helping to prioritise business decisions.

    Vision is designed to become the home of all of FTA's customer software solutions and so far includes vehicle inspections and our tachograph analysis offering.

    Learn more about Vision

    "Vehicle Inspection Service (VIS) dashboards are a big step in the right direction. This new 'tool' brings VIS more up-to-date and future-proofed."

    Hanson Buildings

  • FTA's Passenger Services exhibits at both Eurobus and Coach and Bus Live. Both of these shows have established themselves as the ultimate domestic showcases in the UK and the major domestic exhibtions for the coach, bus and passenger transport technology sector.

    If you are a regluar attendee of these trade shows you can find out more on all of the Passenger services above, and take advantage of potential show offers.

    Find out more


What are the benefits of FTA's Passenger Services ?

  • The latest information to keep you up to date with industry developments
  • Expert guidance and support to help you stay compliant with new legislation
  • Best practice advice to help with the smooth running of your operation
  • Member only discounts on our products and services
  • Access to a range of specialists who have expertise in areas of your operation 

To view our PCV Services and Products brochure please click here


How do I find more information?Lee Scarlett 01

If you'd like to learn more about our passenger services, please email or call 0870 241 8894. You can also find information on our new Passenger Transport Information and Compliance Service (PTICS)

* Lee Scarlett - Head of Contract Management and Passenger Services