Member Advice Centre (MAC)

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As a key part of membership, the Member Advice Centre (MAC) provides telephone access to a dedicated team of transport advisors, who will give you advice and answers on legal and operational issues, available from 9am-5pm, Monday to Friday.

The service is FREE to members, other than the cost of the telephone call at the national rate. Our team answers 28,000 calls from operators each year regarding the compliance of their operation including anything from drivers' hours and employment law through to vehicle maintenance standards and current legislation.

You will benefit from

  • speaking to a team of helpful advisors with unparalleled knowledge and experience
  • in most cases our advisors answering your queries immediately
  • briefings on legislative and operational issues
  • assistance with any queries regarding the compliance of your operation
  • information to help ensure your compliance

Top 5 most frequently asked questions

If you are an FTA member click here to login and obtain the Member Advice Centre telephone number.

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Freight Transport Association Limited, (a private limited company)
Registered Office - Hermes House, St John's Road Tunbridge Wells Kent TN4 9UZ
Registered in England Number 391957