FTA Recovery - what are our customers saying?
"We have used FTA Recovery as our breakdown provider for a number of years now. We have found the service to be both reliable and efficient ensuring our vehicles are recovered as quickly as possible in the unfortunate event of a breakdown"
Fleet Team Leader, Centaur Services Ltd
“VLS has used the FTA Recovery service for more than 21 years. During this time, our operation has increased substantially and FTA Recovery have developed their service to ensure they are able to deliver all of our operational needs and requirements. The key factors we look for in a car and commercial vehicle breakdown partner are fast attendance, high first time fix rate and good parts availability – and FTA Recovery ticks all these boxes. We also benefit from excellent customer support, with a dedicated named team on the end of the phone to help resolve any queries in a timely and efficient manner. Good quality fast-time MI also allows us to monitor incidents and resolutions as they happen, and follow-up reporting provides detailed information about breakdown causes and work completed to fix our vehicles and get them moving again as quickly as possible. I would be delighted to recommend the services of FTA Recovery to Transport Managers running commercial and mixed fleets and would be happy to discuss the service in more detail if required.”
David Burn - Operations Director
Vehicle Lease and Service Ltd
“Knowing that we are covered by FTA Recovery really puts my mind at ease. As it is operated by the AA, I am reassured that the service is going to be first class, yet as an FTA Member we get it at a reduced rate - what could be better?”
"We have been members of FTA for over 30 years and they form an integral part of our transport operation. The support and information available from FTA helps keep up compliant with current legislation and what's more the savings we make through taking FTA Recovery and the FTA Fuel Card services actually cover the cost of our FTA membership. It's a win-win situation!"
Stephen Topliss/Kevin Smith