Customer Data Upload Software (CDU)

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Digital Tachograph CDU Software Upgrade Release V.8

FTA will be releasing an upgrade to the CDU software on Tuesday 1 September 2009. The new version contains enhancements detailed in the New Features Manual.

This upgrade includes the following 'New' features.

  • The option to view one, many or all locations
  • The ability to add a week-long manual entry which automatically conforms with the 48 hour-working time rule
  • An update to the driver upload report to show the actual date of the last upload
  • An update to the vehicle upload report to show the actual date of the last upload
  • A date to show when drivers upload their driver's card data
  • The ability to maintain vehicle details and move vehicles between depots as required
  • An 'awaiting data' symbol to remind users where they may be awaiting charts returned or digital card downloads due
  • A home page which displays important messages and highlights expiry dates of driver licences and driver cards

FTA continues to develop and enhance its CDU software, together with members feedback. Watch out for further developments to the CDU and a completely new reporting suite which will make it even easier to ensure your business is compliant with working time and drivers' hours regulation.

To assist in the process of downloading the new version, please refer to the following document: upgrade from CDU versions (3-7) to version 8

Two other documents are available via the following links – namely, CDU Web admin instruction manual and CDU full instruction manual for FTA's Customer Data Upload Software.

Please note

Following receipt of the upgrade to CDU version 8, please carry out the following as soon as possible:

  • Ensure all ‘Vehicle Files’ are uploaded as soon as possible
  • Ensure all ‘Driver Cards’ are uploaded as soon as possible

This is to ensure that correct details are available for reporting on Vehicle and Driver reports. In particular card and file upload reports, amended versions using actual 'upload dates', which will be released approximately one month following CDU8.

If you need assistance or advice, or would like to give us feedback on the new features, please contact your Account Manager or call the Digital Tachograph Helpline for technical support on 08700 11 57 15. Please pass on this information to any other operational sites using the software within your organisation.

For those members who have opted not to receive automatic updates a full installation CD, together with installation manual, is available. Please contact your Contract Manager or call 08700 11 57 15 and ask for Tacho Administration, who will supply the CDs and manuals.

Previous upgrades

Summary of Changes between v300 and v400

Scanner equipment use

Scanner cleaning instructions (pdf)

Q. How often should I clean the scanner paper feed rollers?

A. To ensure optimal scanning performance, the paper feed rollers should be cleaned once a week or when 20,000 sheets or more are fed into the unit. In an environment where NCR paper is used, it is recommended that the paper feed rollers are cleaned on a daily basis. Treated papers, like Non-carbon reproduction paper (NCR) , contain chemicals that cause rollers to deteriorate at an accelerated rate, requiring roller replacement much sooner than scheduled. A good daily cleaning of the paper feed rollers with isopropyl alcohol will help to prolong the life of the rollers in this harsh environment.

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