Penalty charge notices (PCNs)
Most fines for parking, loading and unloading are issued by local authorities and relate to the public highway. Penalty Charge Notices (PCNs) are made under powers given to councils under the Traffic Management Act 2004.
The Traffic Management Act gives local authorities responsibility for managing roads in their area. Parking enforcement is one of the ways in which they discharge this duty. PCNs account for the vast majority of fines received while making deliveries. The FTA PCN compliance guide provides more information on PCNs and associated processes.
However, fines known as ‘parking charge notices’ may also be issued on behalf of private landowners. These are made under the law of contract. For more information on recent changes relating to parking on private land click here.
FTA London PCN Survey
Delivering in London poses a significant challenge for FTA members especially finding somewhere to unload without attracting Penalty Charge Notices (PCNs). To understand the issue and to inform FTA policy, the Association has conducted PCN surveys to explore trends in PCNs.
Get help from FTA on PCNs
FTA's PCN administration service will monitor, administrator and challenge PCNs issued to your company. Find out more about our PCN Administration Service.
We also have an urban delivery pack to help you manage PCNs. Click on the PDFs below to see what's in the pack:
- a PCN compliance guide
- a driver card explaining the loading and unloading rules that can be used in the cab
- a driver debriefing form to assist in making representations against PCNs
- a code of practice on loading and unloading in association with other stakeholders
- a delivery assessment guide to help you tackle your PCN hotspots
- sample PCN representation letter
- In addition, the FTA PCN template spreadsheet is a useful tool for collecting, managing and analysing your own data.
More information on PCNs
Use the downloadable documents and links below for more information on Penalty Charge Notices.
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